1. Nice, Friendly People.
You will always be greeted with genuine enthusiasm.

2. No False Promises.
If we don't deliver, you look bad. We don't want you to look bad so we won't do that. In this business there are factors out of our control; factory response times, accuracy of inventory, production schedules, and shipping delays. However, we can usually sense potential delays and notify you early so that adjustments can be made. You will be informed of potential delays and not caught off guard.

3. Natural, Flexible Processes.
Each client has unique needs and we tailor our services to accommodate. In addition, we are frequently asked to find "off the wall" solutions and enjoy the challenge. Don't worry, we'll tell you if we can't deliver (see guarantee #2) but we usually can.

4. New, Fun Products.
This is part of the magic of our business. With nearly a million products to select from, you'd think that just about everything under the sun had been seen. Every month there are new products available that we place on our website for your review and include in our monthly newsletter.

5. Newsletter Full of Possibilities.
Changes come all the time and we want to keep you up to date. Solution: NFPzine! Our monthly ezine highlights new products, articles relevant to effective promotions, and promotional success stories. Register Now!

6. Non-negotiable Final Proposal.
Well, almost non-negotiable. You can make changes that will affect the proposal such as quantity, imprint method/location, number of colors etc. We guarantee that there won't be any charges not specified in your proposal. We won't come back to you and say we forgot the color match or some other obscure charge.